28 February 2014 -
Hettich's Sylwia Laskowska attains the highest level in Patek Philippe's training
We are delighted to announce that Sylwia Laskowska has just
returned from completing Level 4 of Patek Philippe's renowned
'Understanding to sell better' training programme in Geneva.
Patek Philippe opens this limited opportunity to a very select
group of Patek Philippe training graduates each year. The final
stage of this rigorous course is four intense days of training at
Patek Philippe's headquarters in Geneva, including a visit to the
Patek Philippe dial and case workshop in the Jura mountains and an
exclusive tour of the Patek Philippe museum.
Sylwia's achievement marks the culmination of an intensive
training programme that began over 18 months ago, moving from a
general knowledge of Patek Philippe timepieces to an in-depth
understanding of the technology, design and passion encapsulated
within each Patek Philippe watch. As part of her Level 4 programme,
Sylwia visited Patek Philippe's dial and case workshop, and was
able to have hands-on experience of working on a Patek Philippe
movement together with the master watchmakers.
Her experience also included a tour of the Patek Philippe museum
in Geneva, which traces the evolution of watchmaking and houses
some of the most prestigious creations from Patek Philippe's master
Sylwia commented: "I'm very proud to have reached this high
level of training with Patek Philippe. To be able to see for myself
the level of expertise, craftsmanship and experience that goes into
each Patek Philippe watch has given me an in-depth insight and
passion to pass on to our customers."
She added: "To us at Hettich, truly professional customer
service isn't just about imparting information - much of which is
already available online, it's about giving our customers access to
our experience and expertise. I'm looking forward to using the
benefits of this level of Patek Philippe training and
behind-the-scenes experience, and have no doubt it will add to the
exceptional levels of customer service already available at
Jeffrey Chinn, Managing Director of Hettich Jewellers commented:
"We pride ourselves on being able to offer our customers the very
best advice, and we are thrilled that Sylwia has made such
excellent progress within the structure of this prestigious
training programme from Patek Philippe. Well done Sylwia!"
Images (from top): Patek Philippe Headquarters in Geneva,
Patek Philippe Museum, Sylwia working on a Patek Philippe timepiece
at the workshop.